BitDefender problems strike again!




March 24th, 2010


Yes, BitDefender trouble strikes again!

On Saturday March 20th, 2010, some BitDefender customers received a nasty surprise when the company released virus definitions update that crippled Windows 64-bit PCs.

The buggy update caused hundreds, and some systems thousands, of critical system files to be placed in quarantine, which resulted in the machine becoming unbootable.

Over on BitDefender’s support forums there are two large threads covering this issue. There’s one for users looking for a solution to the problems caused by the update (this thread is 81 pages long) and another of users trying to squeeze compensation out of the company for the trouble caused (this thread is 16 pages long).

If you are affected, is there a fix? Well, BitDefender is recommending that users download the Rescue CD and use this to fix their PCs. Some users report that this works, while others say that it only partially works. Some users claim that the only recovery menthod is a complete reinstall of the OS or recovery from a backup.

The good news, if you can call it that, is that you might be able to get something back from BitDefender as a result of this mess. I’m hearing that BitDefender is issuing refunds or extensions on licenses to affected customers asking for such remedies. So if you’re sick of BitDefender and want to buy another package, you can get a refund. If you’re sticking with BitDefender then you can get a free extension on your license.



Real world or bust



December 14th, 2009


Gosh I haven’t posted on here for a while. It feels like every time I come back to my blog WordPress needs updating again and that is the signal that I have to update a dozen blogs that belong to our company. So excuse me if I’m a little tired of blogging of late.

Rather than my digital life, I’ve been working on spending more time in the real world. Writing for more is largely a solitary activity and sitting at a keyboard for than a decade has left me distanced from real humans and face-to-face interactions. Correcting this has taken more effort than I ever would have expected when I started writing and running my own business. If you count up the number of interactions the average person makes during their day (by both being at work and getting to and from work) you will come up with a number that vastly exceeds the number in the average day of writer like me. It’s lonely, but not so as you’d notice. Home working is touted as a solution for people with many anxiety disorders , but working from home can create such disorders where they weren’t before, if you’re not careful. Writing doubly so!

So my path of late has been to get out more. Distance learning likewise keeps you isolated so taking face to face courses has been an important step for me. Taking trips and pursuing work and doing interviews which need me to leave my comfort zone has been good too. I can’t say however that I’ve found it easy.

A change of direction is on the cards too. I have decreased the amount of tech writing that I’ve been doing over the past few years and increasingly writing about a broader range of subjects across several genres. Now I have enrolled on a Screenwriting Masters which starts in the summer. This is a huge step for me. I’ve always wanted to write for the screen and is closer to where I started out as the little girl who wanted to be an actress.

Stay tuned!



Today I don’t understand my digital life



April 27th, 2009


Stop the digital world I think I wanna get off …

Why am I posting this? What’s it all about? Facebook? Twitter? Second Life? Blogging? Very suddenly today I just don’t get it anymore…

I’m writing as always sitting in my office. I   have a dozen applications open, some work, some not, some social, some not.   I’m reading tweets, updating my Facebook status so my old school friends can know what I’m thinking this second, checking my MSN contact list to see what Mom is doing and what my kids are listening to, checking my email which is nearly always stuff I either delete straightaway or mark as spam, whilst a virtual avatar of me sits in my virtual second life office next to a virtual cat. And all of a sudden I just DON’T GET IT anymore. 

I’ve been online for more years than most and working and teaching online since the mid nineties.  It used to make sense. I used to write things that helped people or inspired them. I used to teach people from around the world and feel utterly amazed by the medium that lets me do that.  I used to feel like I was talking to people. They would send emails or write posts or ask questions.   They were people.

Maybe it’s the sheer numbers of people that one is exposed to in any given day which is too much.  Maybe the signal to noise ratio was lower.  That’s assuming what I am putting out is signal and everyone else’s is noise, which, while horribly biased, is everyone’s own natural viewpoint.   And maybe that is the crux of the problem. Everyone feels pressured to share their status, tell the world what they’re thinking or working on, divulge their fears and post their photos from Saturday night.  But is there really anything to SAY? Do the thousands of people currently twittering about swine flu really have anything useful to say about it?   (Why am I even reading it??)   But then what makes the words of a financial analyst any more reliable about the future of the economy or a particular company?   WHO do you listen to?   And what makes me think I have anything to write anymore?   Or you?

Part of the problem is the firehose mentality of Twitter, which is the hot thing at the moment.  Whilst it can be enormously useful for getting real time reports of things that are happening, the signal to noise ratio is too low and you get the unwanted irrelevant thoughts of so many people direct into your brain.  With Facebook you’re looking at the profiles and statuses of select people, even if they’re people from your school days who otherwise don’t feature in your daily life.   The purpose of Second Life is something which I am used to waning in and out. Sometimes it makes perfect sense to spend money on digital clothing to go virtual clubbing because I’m spending real time with real friends listening to real live musicians – even if me, the friends and the musicians are all sitting alone in our respective homes.   At the very least real communication is going on.   But then there are other times when I don’t get it at all.  Logging in seems to be just about your av standing around on a sim surrounded by other avs standing around.   Why are they there? What are they waiting for?  Are they talking to their friends? Or are they wondering the same thing about me?

Maybe this is what burn out is, I don’t know.  It used to be called information overload back in the day and it’s something that we feared – our brains breaking down from just too much coming at us.   Most of us evolved and the issue went away. We learned to multi-task better, to compartmentalize, to put things on the back-burner so that email and spam didn’t dictate your time, so you could cogitate on one thing that’s open in the background somewhere, whilst doing a foreground hands-on task. That way not a second is wasted and you can still keep your finger on the pulse.  But were we just delaying the problem, staving it off for another day?  I can’t remember the last time I did just ONE thing at a time.   Maybe it’s time to take my finger off the pulse for a little while?

But am I still me if I shut down and switch off?  Most of the time even if we step away from the keyboard our digital lives continue without us.  People comment on your posts, like or dislike your statuses, tag their photos of you, send you email and offline messages, Google you, schedule you for meetings.   Someone’s av is talking to my av in Second Life right now even though while I’m not strictly afk my attention is afsl.   We take our phones and Blackberries with us so we can still text and be texted, tweet, send in our statuses on pretty much any application you can think of.   So how do you really ever get away from it?  

If I ignore an email from a friend am I snubbing them? If I don’t log into a forum am I breaking all ties with that community?  And what about friend requests?   If I turn down a friend request because I don’t want to share my digital world with that person doesn’t it translate into the real world as meaning I don’t like you and I don’t want to be your friend anymore?  The etiquette, the social rules, the empathy, just hasn’t evolved yet to deal with this intermingling of our real and digital lives.  There is no pause button on real life so likewise there is no pause on digital life.

So while I can say that suddenly I just don’t get my digital life because the digital world is so intertwined with the real world isn’t what I’m really saying is that suddenly I don’t understand life?



Vista & Windows 7 thoughts: Breadcrumbs



March 12th, 2009


I thought I’d write a little bit about Windows 7 today. I’ve been using it for about a month now primarily because my Samsung Netbook (which came with XP on it) won’t run Vista but it will run Windows 7. For me moving onto beta software is a rather unusual step – sure I’ll try it out and have a play, either in VMWare or on a spare test PC at work, but switching to something that’s not finished yet felt like rather a bold step – but I couldn’t stand XP a minute longer. If you are a Windows user who didn’t move onto Vista you might not understand this. Everyone said Vista Sucks when it first came out (myself included) but there were several things that I liked about it and eventually even its idiosyncrasies it grew on me.

One of the things that a sudden switch back to XP meant was the loss of the ‘breadcrumb trail’ - I don’t know if that’s what it’s called and tbh I can’t be bothered to go find out its official name right now, mark me down as a lazy blogger if you like, either way here’s a picture of the thing:
Breadcrumb trail
Initially when I started using Vista I thought that this thing was an attrocious idea. How would I be able to navigate my file system let alone my network if it looked like this?!
But little by little I got used to it. The ability to click on the name of the folder and see what was inside it was more useful than I’d originally given it credit for:
Breadcrumb - shows the contents of the folder above
And for those times when I really do need the path to a folder (such as when I’m sending someone a link to a network file) all you have to do is click on the folder symbol at the left of the address bar and the path is displayed:
Breadcrumb trail - path

The same breadcrumb trail appears in the save dialog and it’s here I find it indespensible. No more navigating up and then down to adjacent folders, mostly it’s one click away. Breadcrumb in the save as dialog box

(Before everyone writes in, yes I know those are Vista and not Windows 7 screenshots above. I couldn’t be bothered to go screenshot my Netbook right now either. Am I lazy today or what?!)

More soon!