Comments on: Bitdefender10 Problem

By: Madashell

Madashell — Wed, 03 Sep 2008 16:44:15 +0000

BD 2009 AV locks everything up on my laptop with Vista Home Premium. I tried 3 times and all 3 times it locked the laptop up. I contacted BD they wanted me to install some files and send a snapshot. I should not have to do this if their software is compatible with Vista. I asked for a refund and have heard nothing.

By: Barry Marx

Barry Marx — Tue, 03 Jun 2008 22:20:42 +0000

Well, I am having all sorts of problems with BD2008 Suite. It let Zob get in to my laptop, I ended up with 5 different dummy Virus Protection programs telling me I was infected and that I should pay for a download to clean the system. I ran BD and it came up with ZERO threatrs. I ran a trial Norton and it identified 16 major threats and 126 other serious faults. 5 days later I still can’t get a response from BD. They came back initially and asked me to send them some data…then silence. I have a two year two PC program. Like others I too have white-list emails going to the dump file – newsletters from BBC, Prairie Home Companion etc tec., no matter how many times I tell my BD proram they are “friends” it keeps happening. As well, I have random emails from friends being dumped, two identical messages from the same source— one went to In Box the other to Deleted. I am starting to think BitDefender is a Gypsy rip-off from the back streets of Bucharest

By: Hardware 2.0 mobile edition

Hardware 2.0 mobile edition — Mon, 17 Dec 2007 10:23:48 +0000

[...] Also, is it me or does security software for the Mac command a premium price? Norton Antivirus 10 for the Mac sells for $69.95; compare that to Norton Antivirus 2008 for Windows which is only $39.99. That seems awfully steep to me. It’s also interesting to see products such as Intego VirusBarrier Dual Protection which comes with antivirus for both Mac and Windows in one box. Shame the Windows AV solution is BitDefender. Did I ever tell you our BitDefender story? Let me summarize it for you – pain, pain and more pain. [...]

By: Youssef

Youssef — Sat, 25 Aug 2007 18:04:12 +0000

After reading good reviews about Bitdefender a year ago I bought it and have been using Bitdefender 9 for nearly a year. Suddenly, it failed to start and my laptop is nearly useless since any simple task e.g. right-hand mouse click, open any application takes forever working on the PC became a total waste of time … nearly the whole laptop is not functioning. No meaningful error messages was provided by Bitdefender. From what I read in the net, I felt that their support will not help solve the problem especially when my computer is nearly dead. Luckily, I cam across a tool to uninstall it. That wa a releif. Now my computer works normal. I installed a different Antivirus which I am happy with. Very bad from experience. Never again to use or recommend Bitdefender what version it is.

By: Freddie

Freddie — Wed, 25 Jul 2007 16:47:28 +0000

Same as the above problems…continually runs without shields on Virus,Spyware,Firewall etc. I, like all the others, contacted Tech.support to no avail..not even a suggestion as to what could be the problem. Even went to the Forum and ‘spoke’ to Ryan……..lol….His job is to b******* and postpone the problem until he is off watch!
I found rather than Un-installing/Re-installing, I just return it via a ‘System restore’ point to an earlier configuration that worked….This has been successful each time (roughly 20 times).Until I restart the computer and Bitdefender programmes have not lopened! Surely, collectively, we can do something about this wretched software..Why did it work so well for a year! was it something we said?

By: Paul

Paul — Thu, 24 May 2007 07:47:09 +0000

I’m close to uninstalling Bitdefender from my new Dell with Vista Home Premium. I’m not technical enough to understand exactly what is going on but today’s error on starting Outlook worried me “There was a serious error when activating the Bitdefender add-in last time do I want to disable it permanently”.

Sometimes Bitdefender stops working and all of the suite gets turned of – a restart cures it.

It feels ropey to me where can I find the bug list for V10 on Vista or should I just kiss goodby to the 2 year license (after 3 months) and buy a better product?

By: Chris

Chris — Wed, 25 Apr 2007 22:43:49 +0000

wow, i’m still using version 9 and it’s great, I was thinking about upgrading to 10 but not anymore after reading all this…

By: Dan

Dan — Tue, 17 Apr 2007 22:57:09 +0000

I have BD 10 and my problem with it is that when I switch profiles the shield will sometimes fail to load so if I or another user aren’t paying attemtion, we can be surfing the web with no protection. They claim that other anti-spyware software I have loaded is causing the problem but I am not so sure. . .Anyone else have this?

By: Myles J. Swift

Myles J. Swift — Tue, 27 Mar 2007 19:42:52 +0000

This thing does not work. I get local applications programs locking up. Active desktop locks up. I have to reboot it every hour or two to maintain any kind of response.

These guys have no business selling this outside of a controlled corporate environment with a full time tech staff.

I’ve sent in 4 emails to tech support and gotton 1 response that failed to make any progress.

Maybe enough credit card chargebacks will wake them up.

By: Jeff G

Jeff G — Wed, 21 Mar 2007 08:43:28 +0000

I’ve had similiar problems, and MORE. The virus program continues to insist that several files on my computer contain viruses, and moves them to quarantine every time I run the program. I’ve used practically every virus suite that I know of, and Bit Defender is the first to label these files as viruses. One of the programs is the old “Leak Test” which tested firewalls back in the days when firewalls weren’t all that good. When I contacted BitDefender, they demanded that I send them all files and programs so they can investigate. They will not tell me how to get the virus program to ignore these files. I believe BitDefender is so poorly engineered, that it has NO ability to ignore anything I ask it to. Plus its Spam filter identifies good e-mail as Spam, even after numerous attempts to let it know this is NOT spam, and that this is a Friend. I found 8 friendly e-mails in the spam folder today, and the craziest thing is I can only move them to my “In” folder one at a time, and then only by opening each one separately. This program is has been dumbed down like Windows OneStep. Thanks, Jeff