iPod Touch. Creative Zen Touch on Vista
September 7th, 2007
OK so I’m not going to get an Apple iPod Touch today after all like I’d expected … turns out they’re not going to be in stores till the end of the month. D’oh! As recently as yesterday the Apple store were expecting them to be on the shelves before the weekend. I was so excited. I had dreams about it last night. (Which is really weird because just the day before neither I nor the world even knew they existed – hmmmm the Apple hype machine must be set on hyperspeed this time round!)
Synching the Creative Zen with Vista
So to avert the waves of disappointment I figured that instead I’d synch my old Creative Zen Touch. I’ve added a fair bit to my library since I upgraded to Vista and I just haven’t got round to installing the Zen driver yet, but I got a new Creative X-XFI sound card just the other day and I noticed it had installed all the drivers and software to go with their MP3 players (normally I’d find that sort of presumption offensive, but just this once I thought it was convenient). As it turned out though it wasn’t just a matter of plugging the Zen into Vista as it gave me the “unrecognized USB device” message. Just dandy!
Get the latest Zen firmware!
A little research led me to the conclusion that not having the latest firmware on my Zen was the problem stopping Vista from recognizing the Zen. Of course there’s no way to install the new firmware via Vista as it won’t connect. Lucky for me I had an XP machine as well, but not everyone will. (If you do have access to an XP computer you’ll need to install the driver so it recognises the Zen.)
Bricking it when firmware update goes wrong!
But that’s where things started to go really wrong. Installing the firmware starts out OK but after 20 minutes it was still not finished so I came to the conclusion that it had hung because the Zen was showing the dreaded “Recovery Mode” (I’ve seen friends’ Zens do this before and it wasn’t a good sign as they were just the owners of Creative Zen Bricks after that). Choosing the option to Reload Firmware first deletes the firmware then gets ready to reload at which point you connect it to your PC. But while Windows recognises that the Zen is connected the firmware installation program returns the message:
“Your player is not connected, please connect your player”.
This problem is caused because the PC you’re using has Windows Media Player 11 installed. So now I had to find an XP PC that was still running Windows Media Player version 10. (This is because of issues with PlaysforSure in version 11.)
Luckily Adrian doesn’t play music on his laptop much and so still had the old version and the firmware upgrade went through successfully in seconds.
Vista Woes instead of Wows!
So alls well that ends well it works fine on Vista now, but it’s yet another in a long line of Vista-related woes (although not really Microsoft’s fault this time) and another in the collective sigh that it isn’t really Wow. Yet at least… but I’m still hoping. (Update: OK, when I plugged in the Zen Vista started synching it straight away without me having to tell it to… so yeah I’ll give it a bit of a Wow! for that. For now… )
Luckily for me I was able to borrow a second XP PC to do the firmware upgrade. Again not everyone will have access to an XP computer with the right version of Windows Media Player. If you’ve only got a Vista PC it’s a big problem for Zen owners.
And likewise for XP users with Windows Media Player 11 it’s ridiculous that the firmware installer will delete your firmware but not allow to install the new version, effectively leaving you with a bricked player. Creative need to get their act together to address both these issues.

As usual I had the honor of doing the filming. The cliff drops were very cool as I got to watch the cases crash (and sometimes break), not to mention throwing big rocks up at me and digging themselves into the ground. I had setup on the beach and was already to go when the video camera conked. Luckily I had a low res digital that takes video which I was able to substitute in time for the testing to start. It only took a few test drops to get the positioning right and then we were away.
Like many others I’ve had my doubts about iPhone for a while, but I guess my concerns are more personal. I just can’t see this thing working for me. 